Frequently Asked Questions
Everything you need to know about Milky Plant and our home-brewing experience.
How long does it take for my Milky Plant machine to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for the Milky Plant?
We offer a 30-day trial period. If you are not completely satisfied with your Milky Plant, you can return it within 30 days of delivery for a full refund, provided it is in its original packaging and condition.
Does the Milky Plant come with a warranty?
Yes, every Milky Plant machine is covered by a 2-year manufacturer's warranty that protects against any defects in materials or workmanship under normal home use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Clearpay for your convenience.
How do I clean my Milky Plant machine?
Cleaning is simple! The Milky Plant features a self-cleaning function. Just add water, press the clean button, and wipe down the external parts with a damp cloth after the cycle is complete.
Can I use any type of nuts or grains in the machine?
Absolutely. The Milky Plant is designed to process a wide variety of ingredients including almonds, oats, cashews, soy, and even seeds like hemp or sunflower to create fresh, additive-free milk.